Why do I see the same event multiple times in a list or season?
You should not see the same event listed multiple times. Events with multiple performances appear as a single entry in search results and event listings, showing the next available date.
If you see what looks like duplicate entries, they may be different events with similar names organized by the same or different organizers. Check the event details (date, venue, description) to confirm.
If you believe there is a display error, please contact our support team.
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Where can I see the cast and special details for an event?
When viewing an event page, look for the “Cast” or “Lineup” section. There you will find: The full cast or lineup for the selected performance date Each artist’s role (for theater/opera) or instrum...
Can I choose more than one artist type on my profile?
Yes! Tixmondo supports multiple artist types on a single profile. For example, you can be listed as both a Soprano and an Actor, or as a Musician and a Dancer. To manage your types: Go to My Profil...
How do events with multiple occurrences work?
Some events — such as theater plays, opera, concerts, or festivals — run across multiple dates (occurrences). Here is how they work on Tixmondo: The event has a single page with all general informa...
How do I enable my public artist page?
If you are listed as an artist on the platform, you can activate your public artist page so fans and event-goers can discover you. To do this: Log in to your Tixmondo account Go to My Profile → Art...
What happens if an artist or the cast changes after I bought my ticket?
If the organizer makes a last-minute cast change and chooses to notify ticket holders, you will receive an email notification with details about the change: Which role was affected The original art...