How do I customize the appearance of my event page?
Customize your event's look with banners, videos, and rich descriptions.
Event Banners:
- Open event → Event Appearance.
- Upload a banner image (recommended: 1920×1080, JPG/PNG).
Banner Videos:
Add a banner video to replace or supplement the static banner.
Event Description:
Use the rich text editor for formatted descriptions with images and links.
Business Branding:
Set your business logo and cover from Business → Edit Info → Media & Banners.
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What image sizes and formats should I use for event banners?
For the best visual experience, follow these guidelines for event media: Hero Banner (Landscape): Recommended size: 1920 x 1080 pixels (16:9 ratio). Format: JPG or PNG. This is the main banner disp...
How do I define custom event attributes?
Custom event attributes let you add structured information fields to your events beyond the standard description. Examples: language, subtitles, duration, dress code, accessibility features. To def...
How do I add artists to my organization?
You can build a library of artists within your organization to easily assign them to events. To add an artist: Go to Organization → Artists Click “Add Artist” Fill in the artist details: name, arti...
Can I link an artist to an existing Tixmondo user?
Yes. When creating or editing an artist in your organization, you can link them to an existing Tixmondo user account. This enables: The artist to manage their own public profile page Automatic disp...