How does the Tixmondo commission work in practice?
Tixmondo charges a percentage-based commission on each transaction. Here is how it works:
- You (the organizer) set the product price and optionally a service fee.
- The customer pays the total amount (price + service fee).
- Tixmondo retains a percentage of that total as commission.
- The rest is settled to you.
Example: You sell a ticket for 100 EUR with a 10 EUR service fee. Total = 110 EUR. With a 4% commission, Tixmondo retains 4.40 EUR and you receive 105.60 EUR.
The default commission is 4% for all product types (e-tickets, vouchers, bundles, member cards). Custom rates per product type can be arranged through an addendum to your Framework Contract.
You can view your current commission rates in Administrative → Contracts on the contracts page.
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How long does it take to approve my framework contract?
Typically, the framework contract approval process takes a maximum of 24-48 business hours from the moment you upload the signed contract on the platform. The steps are simple: You sign and upload ...
What can I do before signing the Framework Contract?
You can explore and set up most of Tixmondo's features without signing the Framework Contract. Think of it as a free playground: Create events in draft mode — set up details, dates, locations. Desi...
How do I sign the Framework Contract?
The signing process is fully digital and takes just a few minutes: Select billing information — Choose your company billing contact (individual billing is not accepted, a company is required). Read...
What commissions does Tixmondo charge?
Tixmondo charges a commission on each commercial transaction, calculated as a percentage of the total value (product price + any service fee set by the organizer). Default commissions: Product Type...