How do I manage member card requests (approve, reject)?

When admin approval is required, new member card requests appear in the Requests section.

Viewing requests:

1. Go to Member Cards → Requests from the left menu.
2. You'll see a list of pending requests with the applicant's name, date, and member card type.

Reviewing a request:

• View the applicant's profile information.
• If a questionnaire was configured, read their answers.
• Check their profile photo (if required).

Actions:

• Approve — The member card is issued and the customer is notified.
• Reject — The request is declined and moved to the rejected list. The customer is notified.

Important:

• Paid member cards bypass approval — they are issued immediately upon payment.
• If you disable admin approval later, new requests will be automatically approved, but existing pending requests remain in the queue until you handle them.