How long does cashless activation approval take?
Once you submit your cashless activation request, the Tixmondo team will review it and respond within 1–2 business days.
You will receive a notification in the portal (bell icon) as soon as your request is approved or if additional information is needed.
After approval, cashless becomes active as soon as payment of the activation fee is confirmed — typically instant when paying via your Business Wallet.
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How much does cashless activation cost?
Cashless activation for an event involves two types of charges: Activation fee: 300 RON per event — a one-time fee covering the digital infrastructure for that specific event. Top-up commission: ch...
What happens if my cashless activation request is rejected?
If your cashless activation request is rejected, you will receive a notification in the portal with details. Common reasons for rejection include: The event does not yet have a signed Framework Con...
Do I need to activate cashless separately for each event?
Yes — cashless activation is done per event. Each event has its own digital infrastructure, wristband pool, and balance management, so a separate activation and fee applies to each one. If you run ...
How do I activate cashless payments for my event?
Activating cashless for your event is a three-step process: Submit a request — go to your event page, click the Activation tab, and click Request Cashless Activation. Your request will be reviewed ...