How do I activate cashless payments for my event?
Activating cashless for your event is a three-step process:
- Submit a request — go to your event page, click the Activation tab, and click Request Cashless Activation. Your request will be reviewed by the Tixmondo team.
- Wait for approval — a TixAdmin will review your request and confirm the activation fee and commission rates. You will receive a notification once approved.
- Complete payment — pay the activation fee via your Business Wallet or by card (Netopia). Once payment is confirmed, cashless is live for your event.
The entire process typically takes 1–2 business days.
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How much does cashless activation cost?
Cashless activation for an event involves two types of charges: Activation fee: 300 RON per event — a one-time fee covering the digital infrastructure for that specific event. Top-up commission: ch...
How long does cashless activation approval take?
Once you submit your cashless activation request, the Tixmondo team will review it and respond within 1–2 business days. You will receive a notification in the portal (bell icon) as soon as your re...
What happens if my cashless activation request is rejected?
If your cashless activation request is rejected, you will receive a notification in the portal with details. Common reasons for rejection include: The event does not yet have a signed Framework Con...
Do I need to activate cashless separately for each event?
Yes — cashless activation is done per event. Each event has its own digital infrastructure, wristband pool, and balance management, so a separate activation and fee applies to each one. If you run ...