How often does check-in data refresh?
Check-in data updates every time you click the Refresh button on the Check-in Live page. Check-ins appear as soon as they are scanned at the venue — there is no delay. You can refresh as often as you need during the event to get real-time attendance numbers.
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What does Revenue by Product Type show?
This donut chart breaks down your total revenue by product category — Tickets, Vouchers, and Bundles. It helps you understand which product type drives the most income for your event, so you can fo...
What does Scanner Breakdown by Product Type show?
This table shows a matrix of how many check-ins each scanner (staff member or admin) has performed, broken down by product type — Tickets, Vouchers, Member Cards. It helps you evaluate staff perfor...
What is the Check-in Rate?
The Check-in Rate is the percentage of sold tickets that have been scanned at the venue. For example, if you sold 200 tickets and 150 people have entered, your check-in rate is 75%. A rate of 100% ...
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