What is the Check-in Rate?
The Check-in Rate is the percentage of sold tickets that have been scanned at the venue. For example, if you sold 200 tickets and 150 people have entered, your check-in rate is 75%. A rate of 100% means every ticket holder has arrived. This metric helps you monitor attendance in real time during your event.
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What is the Sales and Reports dashboard?
The Sales and Reports dashboard gives you a consolidated view of all your events in one place. It shows total revenue, total tickets sold, total commission, active events count, a 30-day daily reve...
What does Scanner Breakdown by Product Type show?
This table shows a matrix of how many check-ins each scanner (staff member or admin) has performed, broken down by product type — Tickets, Vouchers, Member Cards. It helps you evaluate staff perfor...
How often does check-in data refresh?
Check-in data updates every time you click the Refresh button on the Check-in Live page. Check-ins appear as soon as they are scanned at the venue — there is no delay. You can refresh as often as y...
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