How do I get notified when a specific person checks in?
To track when a VIP guest, sponsor, or specific attendee arrives at your event:
- Go to your event → Communication → Organizer notifications
- Click Add rule
- Select Specific user check-in
- Search for the person by name or email
- Select the person from the search results
- Choose recipients and notification channels
- Click Create rule
You will be notified every time that person checks in (not just once). The person must have a Tixmondo account.
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What are Organizer Notifications?
Organizer Notifications is a rule-based alert system that lets you get notified in real-time when important things happen at your event. You can set up rules to receive SMS, WhatsApp, or Email aler...
How much do Organizer Notifications cost?
Each notification sent is charged from your Business Wallet balance. The cost depends on the channel: Email — the most affordable option SMS — standard SMS rate WhatsApp — WhatsApp Business message...
How do I set up a check-in milestone notification?
To get notified when a certain number of guests have checked in: Go to your event → Communication → Organizer notifications Click Add rule Select Check-in threshold Enter the number of check-ins (e...
What happens if I don't have enough wallet balance for a notification?
If your wallet balance is insufficient when a rule triggers, the notification will not be sent. The alert log will show the status as No balance. To avoid missing important notifications: Check you...