Can ticket prices and availability differ for each performance?
Yes. Products and base prices are defined on the parent (recurring) event and shared across all performances. However, you can override prices and stock per performance:
- Override price — set a different selling price for a specific date (e.g., premiere pricing)
- Override stock — limit capacity for a specific performance
- Override old price — show a different strikethrough price
If no override is set, the performance uses the parent event’s default price and stock. Each performance tracks its own sold tickets independently.
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How do I set the age policy for an event?
You can set an age restriction on your event to inform customers about minimum age requirements. To configure it: Open the event in the Event Editor In the “General Information” section, find “Age ...
Where do I fill in attribute values for an event?
After you have defined custom attributes for your organization, you can fill in their values per event: Open the event in the Event Editor Navigate to the “Attributes” tab (or section) You will see...
How do I define custom event attributes?
Custom event attributes let you add structured information fields to your events beyond the standard description. Examples: language, subtitles, duration, dress code, accessibility features. To def...
What rules exist for the start and end dates of a performance?
When creating a performance (occurrence), these rules apply: Start date is required — every performance must have a start date and time End date is optional — but recommended for multi-hour events ...
How are events with multiple performances displayed to customers?
Events with multiple performances appear as a single entry in search results and event listings, showing the name and the next upcoming performance date. Individual performances are not listed sepa...