How are occurrences shown on public pages and tours?
When you create a recurring event with multiple occurrences, the platform handles their visibility as follows:
On the event listing (browse/search):
- Only the parent event appears in search results — customers will not see 30 separate entries for the same production
- The listing shows the next upcoming date automatically
- A badge indicates “Multiple dates” to signal that more performances are available
On the event detail page:
- A date selector lets customers browse all available dates
- Selecting a date shows that occurrence’s specific availability, pricing, and cast
- Past occurrences are grayed out or hidden
In tours:
- If the recurring event is part of a tour, each occurrence appears as a stop with its own date and venue
- The tour page groups occurrences chronologically
You can control which occurrences are visible by setting their status (Draft, Published, Cancelled) individually.
Aceeași categorie
When is the cast visible to customers?
The cast is visible to customers only when: The performance is published (status: Published) The performance is visible (not hidden) You have assigned a cast to that performance (via preset or manu...
How are events with multiple performances displayed to customers?
Events with multiple performances appear as a single entry in search results and event listings, showing the name and the next upcoming performance date. Individual performances are not listed sepa...
Why is my event not published after I clicked Publish?
If your event shows a Pending Approval status after publishing, it means it needs to be reviewed by the Tixmondo team first. How the approval process works New organizers' events are reviewed befor...
How do I control when my event becomes visible to customers?
Event visibility determines when customers can see and purchase tickets. Visibility Settings: Open your event and go to Edit Event. Find the Visibility section. Set the dates when the event should ...