Event visibility

How are occurrences shown on public pages and tours?

When you create a recurring event with multiple occurrences, the platform handles their visibility as follows: On the event listing (browse/search): Only the parent event appears in search results —…

How are events with multiple performances displayed to customers?

Events with multiple performances appear as a single entry in search results and event listings, showing the name and the next upcoming performance date. Individual performances are not listed…

When is the cast visible to customers?

The cast is visible to customers only when: The performance is published (status: Published) The performance is visible (not hidden) You have assigned a cast to that performance (via preset or manual…

Why is my event not published after I clicked Publish?

If your event shows a Pending Approval status after publishing, it means it needs to be reviewed by the Tixmondo team first. How the approval process works New organizers' events are reviewed before…

Why is my event not published after clicking Publish?

When you first start using Tixmondo, your events require admin approval before they become publicly visible. Here is what happens: You click Publish on your event. The event status changes to Ready…

How do I control when my event becomes visible to customers?

Event visibility determines when customers can see and purchase tickets. Visibility Settings: Open your event and go to Edit Event. Find the Visibility section. Set the dates when the event should be…