How do I set up table reservations for my event?
To set up table reservations:
- Create a floor plan — Go to Tools → Venue Designer, open the Floor Plan tab, add zones, tables, and decorative elements. Save the venue.
- Configure pricing — Go to your event → Table Reservations tab. Select the venue, choose a timeframe, and set prices per zone (free or paid). You can also set per-table price overrides.
- Publish — Once the event is published, customers can see the interactive floor plan and reserve tables directly.
The floor plan is reusable across events. Pricing is configured per event and timeframe.
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Can I manually hold or release tables for specific guests?
Yes! On your event's Table Reservations page, you can: Hold a table — Click on an available table and select “Hold”. Enter the guest's name, phone, and email. The table will be marked as held (bloc...
How does the Venue Designer floor plan work?
The Venue Designer has a dedicated Floor Plan tab where you can visually design your venue layout: Zones — Create colored zones (e.g., VIP, Standard, Terrace) with unique names and colors. Tables —...
Can I export the list of table reservations?
Yes. On the Table Reservations page for your event, click the Export CSV button. This downloads a CSV file containing all reservations with: table ID, table label, zone, guest name, phone, email, s...
How can I download a ticket, voucher or table reservation PDF from an order?
Open the order details by clicking the expand arrow on the Sales Reports → All Orders page. Each product item has a Download button that lets you save the PDF directly from the portal (e-ticket, vo...