Where can I see an overview of all pre-sale codes for my event?
Go to your event and click Sales & Products → Pre-sale codes in the event navigation.
What you see:
- Summary cards — Total products with pre-sale, total pre-sale prices, shared codes count, unique code prices count.
- Table per product — Each product with pre-sale prices is shown as a card with a table listing:
- Price — The selling price and currency.
- Code Type — Shared (blue badge) or Unique (purple badge).
- Code / Registrations — For shared codes, the actual code is displayed. For unique codes, the registration count.
- Max per Code — Maximum tickets per code.
- Period — Start and end dates of the price.
- Status — Active, Scheduled, or Expired.
- Actions — "Registrations" button for unique codes (drill into detail page).
If no pre-sale codes:
You'll see helpful links to go to your Tickets or Vouchers pages where you can enable pre-sale on individual prices.
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How do voucher prices and stock work?
Voucher pricing works the same as e-ticket pricing: Multiple price periods — create different prices with start/end dates (e.g., early bird pricing). Stock per price — each price period can have it...
How do I scan and redeem vouchers at my event?
Redeemable vouchers can be scanned at the event using the same check-in scanner used for e-tickets: Open the scanning app or scanner page. Scan the QR code on the customer voucher. The system will ...
How do I set a price for my bundle?
After creating a bundle, you need to add at least one price before it can be sold. Step by step: Go to your bundle → click the Prices tab (or the dollar icon in the bundles list). Click "Add New Pr...
How does bundle stock work?
Bundle stock is automatically calculated based on the stock of its components. How it's calculated: The available bundle stock equals the minimum of (component stock / component quantity) across al...
Can I use pre-sale codes on bundle prices?
Yes! Pre-sale access codes work on bundle prices the same way they work on ticket and voucher prices. How to set up: Go to your bundle → Prices tab. Edit a price (or create a new one). Scroll down ...