How do I set up unique pre-sale codes (one per customer)?
Unique codes give each customer their own personal access code. Customers must register to receive their code.
Step by step:
- Go to your event → Tickets or Vouchers.
- Open a product and go to Prices.
- Click Edit on the price you want to lock.
- Scroll down to the Pre-sale Access Code card.
- Toggle "Require access code for this price" ON.
- Select "Unique per user".
- Set Max tickets per code (default: 4).
- Click Save.
How it works for customers:
- Customer visits the event page and sees the locked price.
- They click "Enter code", then "Don't have a code? Register for pre-sale".
- They must be logged in to register.
- The system generates a unique 8-character code and shows it immediately.
- Customer enters their code to unlock the price.
Managing registrations:
Go to Sales & Products → Pre-sale codes in your event menu. Click "Registrations" on any unique-code price to see:
- Who registered, their email, and their code.
- How many tickets they've purchased with their code.
- You can enable/disable individual registrations.
Note: Unique codes require the customer to have a Tixmondo account. Guest checkout is not supported for unique codes.
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