What are bundles (packs) and how do they save me money?
Bundles are packages that combine multiple products (tickets + vouchers) at a discounted price.
When you purchase a bundle, you receive all included items — each with its own QR code and PDF.
The savings are calculated automatically: the bundle price is compared to the total cost of buying each item separately, and the discount is shown on the event page and in your cart.
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How do I apply a voucher code at checkout?
In the shopping cart, you will see a "Have a voucher code?" section below the order summary. Enter your voucher code in the input field. Click Apply. The discount will be calculated and shown in th...
What are vouchers and how do they work?
Vouchers are digital value cards that you can purchase and use at events or organizer venues. There are two types: Digital Voucher — Usable at any event or point of sale of the organizer during the...
Does my wallet pass update automatically?
Yes! Your wallet passes are dynamic — they update automatically in the following situations: E-Tickets: When you check in at an event, your ticket pass will update to show a "Checked In" status. Th...
How do I add my e-ticket to Apple Wallet or Google Wallet?
After purchasing your ticket, go to My Account → My Tickets on your mobile device. Each ticket will show an "Add to Apple Wallet" button (on iPhone) or "Add to Google Wallet" button (on Android). T...