Is my ticket valid for any performance of the event?
No. Your ticket is valid only for the specific date and performance you selected at checkout. Each performance is an independent showing with its own ticket stock and seating.
The date and time of the performance are printed on your e-ticket (PDF and QR code). At check-in, the scanner validates that your ticket matches the current performance.
If you need to attend a different date, you will need to purchase a new ticket for that date (subject to availability).
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Where can I see the cast and special details for an event?
When viewing an event page, look for the “Cast” or “Lineup” section. There you will find: The full cast or lineup for the selected performance date Each artist’s role (for theater/opera) or instrum...
Can I choose more than one artist type on my profile?
Yes! Tixmondo supports multiple artist types on a single profile. For example, you can be listed as both a Soprano and an Actor, or as a Musician and a Dancer. To manage your types: Go to My Profil...
How do events with multiple occurrences work?
Some events — such as theater plays, opera, concerts, or festivals — run across multiple dates (occurrences). Here is how they work on Tixmondo: The event has a single page with all general informa...
How do I enable my public artist page?
If you are listed as an artist on the platform, you can activate your public artist page so fans and event-goers can discover you. To do this: Log in to your Tixmondo account Go to My Profile → Art...
What happens if an artist or the cast changes after I bought my ticket?
If the organizer makes a last-minute cast change and chooses to notify ticket holders, you will receive an email notification with details about the change: Which role was affected The original art...