What are Vouchers and what types are available?
Vouchers are value-based products you can sell alongside your events. There are two types:
- DIGITAL — purchased online at checkout, delivered digitally. Can be split (partial redemption) if configured.
- REDEEMABLE — scanned physically at the event venue using the check-in scanner.
Important distinction: A voucher has both a nominal value (what it is worth, e.g., 100 EUR food credit) and a selling price (what the customer pays, e.g., 80 EUR). These can be different to offer discounts.
Vouchers work with the same pricing timeline system as e-tickets — you can create multiple pricing periods with different prices, stock levels, and dates.
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How do I scan and redeem vouchers at my event?
Redeemable vouchers can be scanned at the event using the same check-in scanner used for e-tickets: Open the scanning app or scanner page. Scan the QR code on the customer voucher. The system will ...
How do voucher prices and stock work?
Voucher pricing works the same as e-ticket pricing: Multiple price periods — create different prices with start/end dates (e.g., early bird pricing). Stock per price — each price period can have it...
What are bundles and how do they work?
Bundles (also called packs) let you combine multiple products — tickets and vouchers — into a single package that customers buy at a discounted price. How it works: You select existing ticket and v...
How do I create a bundle?
Creating a bundle is simple and takes just a few steps: Prerequisites: You need at least one ticket or voucher product already created for your event. Your business must have a signed Framework con...