What is the Follow feature and how does it work?
The Follow feature allows customers to stay updated with their favorite businesses on Tixmondo.
For Customers:
- Click Follow on any business page to start following
- You will receive notifications about new events, products, and updates from businesses you follow
- You can unfollow at any time by clicking Unfollow
- You must be logged in to follow a business
For Business Organizers:
- Your follower count is displayed on your business page
- Followers represent engaged potential customers
- Use this to build an audience before launching new events
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How do I follow a business page?
To follow a business page: Visit the business page (e.g. {{websiteName}}/business-name) Click the Follow button in the hero area You need to be logged in — if you are not, you will be redirected to...
How does pricing work when products are in different currencies?
Products may be priced in different currencies (RON, EUR, USD) depending on the organizer. Each product shows its price in the original currency. The order summary is always calculated and displaye...
What happens if an artist or the cast changes after I bought my ticket?
If the organizer makes a last-minute cast change and chooses to notify ticket holders, you will receive an email notification with details about the change: Which role was affected The original art...
How do I get notified when a specific person checks in?
To track when a VIP guest, sponsor, or specific attendee arrives at your event: Go to your event → Communication → Organizer notifications Click Add rule Select Specific user check-in Search for th...