Membership & Loyalty

Why do I need different member card plans?

Member card plans allow you to offer multiple levels of membership, each with different benefits and pricing. This is similar to how subscription services offer Basic, Premium, and VIP tiers. Example…

Can I revoke a member access after approving their request?

Yes. If a user already has an active member card and submits a new request, you will see an "Already a member" badge. You can click Revoke member access to remove their membership. You can choose…

What is the difference between silent reject and announced reject for membership requests?

Announced reject: The user receives an email notification explaining that their request was not approved, optionally with a reason. They know they were rejected and can take action. Silent reject…

When do I need to have a registered company?

You only need a registered company when you start selling paid products on Tixmondo. That’s because payouts cannot be made to private individuals under fiscal regulations — all revenues from ticket…