Refunds & Cancellations

How do refunds work for tickets and vouchers?

Refund policies are set by the event organizer, not by Tixmondo. Each event may have different refund rules. General guidelines: Check the event page for the organizer's refund policy before…

Can customers get refunds for tickets? What is Tix Assurance?

Refund policies are flexible and work on two levels: 1. Organizer's refund policy: As an organizer, you decide whether your tickets are refundable or non-refundable. This policy is displayed to…