What is the Questionnaire and how do I set it up?

The Questionnaire lets you collect custom information from customers when they apply for your member card.

How to set it up:

1. Go to Rules and Questionnaire → Questionnaire in the card type navigation.
2. Enable the questionnaire using the toggle.
3. Click Add question to add your custom questions.
4. Questions are free-text — customers type their answers when applying.

Use cases:

• Ask for company name, role, or department.
• Collect dietary preferences for event-linked member cards.
• Ask 'How did you hear about us?'

Important:

• The questionnaire is only active for free member cards. Paid member cards skip the questionnaire entirely.
• This feature requires a subscription upgrade from the free plan.
• Answers are visible in the member's request details when reviewing applications.