Member cards setup
Can I use member cards without signing the Framework Contract?
Yes! Tixmondo offers a free tier for member cards that doesn't require the Framework Contract. With the free tier you can: Create 1 member card type Have up to 20 active members Use QR code check-in…
Why should I create a member card program for my business?
A member card program is one of the most effective ways to grow your business. Here's why: The numbers speak for themselves 67% more revenue — repeat customers spend significantly more than…
What are Rules and how do they affect member card requests?
Rules let you control the conditions under which customers can get your member card. Available rules: Require admin approval — When enabled, new member card requests go into a 'Pending' queue. You…
What is the Questionnaire and how do I set it up?
The Questionnaire lets you collect custom information from customers when they apply for your member card. How to set it up: Go to Rules and Questionnaire → Questionnaire in the card type navigation…
How do I create a new member card type?
Creating a member card type is straightforward: Go to Member Cards → Card Types from the left menu. Click Add new Member Card type. Enter a name for your member card type (e.g., 'Gold Member', 'VIP…
What is the difference between free and paid member cards?
The key differences affect both pricing and the application process: Free member cards: No cost for the customer. Application goes through the full process: questionnaire (if configured) → admin…
Why can't I add a questionnaire or enable some features?
Some member card features are locked based on your subscription plan. The free plan includes basic member card functionality, but advanced features require an upgrade. Free plan includes: 1 member…
How do Bonus Points work?
Bonus Points is a loyalty system that rewards your members for spending at your events or business. How to configure: Go to Bonus Points in the card type navigation. Enable the bonus points system…
How do I add and manage prices for a member card?
Prices define what customers pay for your member card and when each price is valid. Adding a price: Go to Prices → Setup prices in the card type navigation. Click Add new price. Choose Free (toggle…
What are the steps to fully set up a member card type before activating it?
Before you can activate a member card type and make it visible to customers, you need to complete these steps: 1. Edit Info (required) Set the name and description. Upload a logo (recommended for a…
How do I set up a member cards (loyalty) program?
Member cards let you create a loyalty/membership program for your business. Getting Started: A FREE plan is automatically activated: 1 card type, up to 20 members. Go to Member Cards → Card Types to…