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  • Suport / Î.F. / How do Bonus Points work?

    How do Bonus Points work?

    Bonus Points is a loyalty system that rewards your members for spending at your events or business.

    How to configure:

    1. Go to Bonus Points in the card type navigation.
    2. Enable the bonus points system.
    3. Set earning rules: how many points a member earns per amount spent (e.g., 10 points for every 50 RON spent).
    4. Set redemption value: how many points equal a discount (e.g., 100 points = 5 RON discount).
    5. Optionally set expiration: points can expire after a defined period.

    How members earn points:

    • Members earn points automatically when they purchase tickets, vouchers, or other products linked to their member card.
    • Points accumulate over time and are visible to the member in their account.

    Important:

    • This feature requires a subscription upgrade from the free plan.
    • Points are managed per member card type — each type has its own points balance.
    • Be careful when changing earning/redemption rates — existing point balances are not retroactively recalculated.
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