How do I set up a member cards (loyalty) program?
Member cards let you create a loyalty/membership program for your business.
Getting Started:
- A FREE plan is automatically activated: 1 card type, up to 20 members.
- Go to Member Cards → Card Types to create your first card type.
Creating a Card Type:
- Click "Add New Card Type".
- Configure: Name, Rules (validity, auto-renewal), Pricing (free or paid), Questionnaire (optional), Approval Process (optional), Photo Requirement (optional).
Member Benefits:
- Set member-specific prices on event tickets.
- Limit discounted tickets per member.
- Members get a digital card with QR code for check-in.
Upgrading:
Upgrade from Member Cards → Subscription Plan for more card types, more members, selling cards, bonus points, etc.
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Why should I create a member card program for my business?
A member card program is one of the most effective ways to grow your business. Here's why: The numbers speak for themselves 67% more revenue — repeat customers spend significantly more than first-t...
Can I use member cards without signing the Framework Contract?
Yes! Tixmondo offers a free tier for member cards that doesn't require the Framework Contract. With the free tier you can: Create 1 member card type Have up to 20 active members Use QR code check-i...
What is the Questionnaire and how do I set it up?
The Questionnaire lets you collect custom information from customers when they apply for your member card. How to set it up: Go to Rules and Questionnaire → Questionnaire in the card type navigatio...
Why can't I add a questionnaire or enable some features?
Some member card features are locked based on your subscription plan. The free plan includes basic member card functionality, but advanced features require an upgrade. Free plan includes: 1 member ...
How do I create a new member card type?
Creating a member card type is straightforward: Go to Member Cards → Card Types from the left menu. Click Add new Member Card type. Enter a name for your member card type (e.g., 'Gold Member', 'VIP...