What are the steps to fully set up a member card type before activating it?
Before you can activate a member card type and make it visible to customers, you need to complete these steps:
1. Edit Info (required)
- Set the name and description.
- Upload a logo (recommended for a professional look).
- Choose the availability type (rolling period or fixed end date).
- Set available dates (when customers can acquire the card).
2. Add at least one Price (required)
- Go to Prices → Setup prices → Add new price.
- Choose Free or Paid.
- Set the price amount, currency, and optionally a service fee (0-10%).
- Set stock (unlimited or limited).
- Set start and end dates for this price.
3. Rules (optional)
- Require admin approval for new member requests.
- Require members to have a profile photo.
4. Questionnaire (optional)
- Add custom questions that members must answer when applying.
- Only available on certain subscription plans.
5. Bonus Points (optional)
- Configure a loyalty points system where members earn points for spending.
- Only available on certain subscription plans.
The setup checklist at the top of the page shows you what's missing. Once all required steps are complete, use the Activate on site toggle to make it live.
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Can I use member cards without signing the Framework Contract?
Yes! Tixmondo offers a free tier for member cards that doesn't require the Framework Contract. With the free tier you can: Create 1 member card type Have up to 20 active members Use QR code check-i...
Why should I create a member card program for my business?
A member card program is one of the most effective ways to grow your business. Here's why: The numbers speak for themselves 67% more revenue — repeat customers spend significantly more than first-t...
What is the difference between free and paid member cards?
The key differences affect both pricing and the application process: Free member cards: No cost for the customer. Application goes through the full process: questionnaire (if configured) → admin ap...
What are Rules and how do they affect member card requests?
Rules let you control the conditions under which customers can get your member card. Available rules: Require admin approval — When enabled, new member card requests go into a 'Pending' queue. You ...
How do I create a new member card type?
Creating a member card type is straightforward: Go to Member Cards → Card Types from the left menu. Click Add new Member Card type. Enter a name for your member card type (e.g., 'Gold Member', 'VIP...