Can I set the voucher's visibility and availability schedule?
Yes. Each voucher has visibility controls that determine when and if it appears on your event page.
Visibility toggle:
Use the "Visible on site" toggle on the Edit Voucher page. When OFF, the voucher is hidden from customers regardless of dates.
Availability dates:
- Start date & time — When the voucher first becomes available for purchase.
- End date & time — When the voucher stops being available.
These dates control when the voucher is shown on your event page. Outside this window, customers cannot see or buy it.
Price-level dates:
Additionally, each individual price within the voucher has its own start/end dates. This allows you to have the voucher visible but switch between different pricing periods automatically.
Example:
- Voucher visible: 1 Jan — 30 Jun
- Price 1 (Early Bird 80 EUR): 1 Jan — 28 Feb
- Price 2 (Regular 90 EUR): 1 Mar — 30 Jun
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How do I scan and redeem vouchers at my event?
Redeemable vouchers can be scanned at the event using the same check-in scanner used for e-tickets: Open the scanning app or scanner page. Scan the QR code on the customer voucher. The system will ...
What are Vouchers and what types are available?
Vouchers are value-based products you can sell alongside your events. There are two types: DIGITAL — purchased online at checkout, delivered digitally. Can be split (partial redemption) if configur...
How do voucher prices and stock work?
Voucher pricing works the same as e-ticket pricing: Multiple price periods — create different prices with start/end dates (e.g., early bird pricing). Stock per price — each price period can have it...
How does bundle stock work?
Bundle stock is automatically calculated based on the stock of its components. How it's calculated: The available bundle stock equals the minimum of (component stock / component quantity) across al...
Can I use pre-sale codes on bundle prices?
Yes! Pre-sale access codes work on bundle prices the same way they work on ticket and voucher prices. How to set up: Go to your bundle → Prices tab. Edit a price (or create a new one). Scroll down ...