Can I set the voucher's visibility and availability schedule?
Yes. Each voucher has visibility controls that determine when and if it appears on your event page.
Visibility toggle:
Use the "Visible on site" toggle on the Edit Voucher page. When OFF, the voucher is hidden from customers regardless of dates.
Availability dates:
- Start date & time — When the voucher first becomes available for purchase.
- End date & time — When the voucher stops being available.
These dates control when the voucher is shown on your event page. Outside this window, customers cannot see or buy it.
Price-level dates:
Additionally, each individual price within the voucher has its own start/end dates. This allows you to have the voucher visible but switch between different pricing periods automatically.
Example:
- Voucher visible: 1 Jan — 30 Jun
- Price 1 (Early Bird 80 EUR): 1 Jan — 28 Feb
- Price 2 (Regular 90 EUR): 1 Mar — 30 Jun
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How do I scan and redeem vouchers at my event?
Redeemable vouchers can be scanned at the event using the same check-in scanner used for e-tickets: Open the scanning app or scanner page. Scan the QR code on the customer voucher. The system will ...
How do voucher prices and stock work?
Voucher pricing works the same as e-ticket pricing: Multiple price periods — create different prices with start/end dates (e.g., early bird pricing). Stock per price — each price period can have it...
What are Vouchers and what types are available?
Vouchers are value-based products you can sell alongside your events. There are two types: DIGITAL — purchased online at checkout, delivered digitally. Can be split (partial redemption) if configur...
How do I set a price for my bundle?
After creating a bundle, you need to add at least one price before it can be sold. Step by step: Go to your bundle → click the Prices tab (or the dollar icon in the bundles list). Click "Add New Pr...
Can I use pre-sale codes on bundle prices?
Yes! Pre-sale access codes work on bundle prices the same way they work on ticket and voucher prices. How to set up: Go to your bundle → Prices tab. Edit a price (or create a new one). Scroll down ...