Why can't I add more tickets to my cart?
The organizer may have set a maximum number of tickets per account. If you've reached the limit, you'll see "You have reached the maximum tickets for this price".
Previously purchased tickets count toward this limit. Member price tickets may have a separate, lower limit.
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What is the service fee shown in my cart?
The service fee is set by the event organizer and covers ticket processing costs. It is displayed separately in your cart and included in the total. It is a percentage of the ticket price, set indi...
How does the voucher code work at checkout?
You can enter a voucher code in your shopping cart to get a discount. There are two types: Value vouchers (from an organizer) — apply only to that organizer's products. They have a stored balance t...
In which currency will I be charged?
Prices are displayed in the organizer's currency (EUR, USD, etc.), but all payments are processed in RON. The exchange rate is applied at the time of your order. You'll see the RON equivalent in yo...
How do I add my e-ticket to Apple Wallet or Google Wallet?
After purchasing your ticket, go to My Account → My Tickets on your mobile device. Each ticket will show an "Add to Apple Wallet" button (on iPhone) or "Add to Google Wallet" button (on Android). T...