Why do I need different member card plans?
Member card plans allow you to offer multiple levels of membership, each with different benefits and pricing. This is similar to how subscription services offer Basic, Premium, and VIP tiers.
Example setup:
- Free plan — basic membership: community access, newsletter, small discounts on tickets
- Standard plan (e.g. 5 EUR/month) — bigger discounts, early access to tickets, bonus points
- VIP plan (e.g. 15 EUR/month) — maximum discounts, priority check-in, exclusive events, personal support
Why it works:
- The free plan attracts new members with zero friction
- Paid plans generate recurring revenue for your business
- Tiered benefits motivate members to upgrade over time
- You build a loyal community around your events
You can start with just one free plan and add paid tiers as your community grows. There is no obligation to have multiple plans.
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Can I revoke a member access after approving their request?
Yes. If a user already has an active member card and submits a new request, you will see an "Already a member" badge. You can click Revoke member access to remove their membership. You can choose b...
What is the difference between silent reject and announced reject for membership requests?
Announced reject: The user receives an email notification explaining that their request was not approved, optionally with a reason. They know they were rejected and can take action. Silent reject: ...
Why is the age restriction field required?
The age restriction field is mandatory because it is publicly displayed on your event page and helps attendees determine if the event is suitable for them. Options include: All ages, Kids & Family,...