Event Check-in

What does Scanner Breakdown by Product Type show?

This table shows a matrix of how many check-ins each scanner (staff member or admin) has performed, broken down by product type — Tickets, Vouchers, Member Cards. It helps you evaluate staff…

How often does check-in data refresh?

Check-in data updates every time you click the Refresh button on the Check-in Live page. Check-ins appear as soon as they are scanned at the venue — there is no delay. You can refresh as often as you…

What is the Check-in Rate?

The Check-in Rate is the percentage of sold tickets that have been scanned at the venue. For example, if you sold 200 tickets and 150 people have entered, your check-in rate is 75%. A rate of 100%…