How do subscription plans work? What are the differences between plans?
Your business starts on a FREE plan with basic limits. Upgrade to unlock more features.
FREE Plan:
- 1 member card type, up to 20 members
- Basic event management and ticket sales
Upgrading:
- Go to Member Cards → Subscription Plan.
- Compare plans and select one.
- Pay and limits are immediately updated.
Higher Plans Unlock:
- More member card types and members
- Sell member cards (charge for memberships)
- Custom questionnaires and approval workflows
- Photo requirements for members
- Bonus/loyalty points system
Billing:
View invoices and payment history from Billing & Payments.
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Why can't I add a questionnaire or enable some features?
Some member card features are locked based on your subscription plan. The free plan includes basic member card functionality, but advanced features require an upgrade. Free plan includes: 1 member ...
What image sizes do I need for my business banner and logo?
When setting up your business, you need to upload two images: Landscape banner (hero image) Minimum size: 1000px wide × 200px tall Recommended: 1920×450px for best quality on all screens Aspect rat...
What is the custom URL and how should I choose it?
When you create a business, you choose a custom URL (short URL) that becomes part of your business page address on Tixmondo. For example, if you choose my-cool-events, your public page will be at t...
What are the steps to create a new business on Tixmondo?
Creating a business on Tixmondo is a guided process with 5 simple steps: Basic info & phone verification — enter your business name, choose a custom URL, and verify your phone number via SMS or Wha...