What are vouchers and how do they differ from e-tickets?
Vouchers are a separate product type on Tixmondo that represent a stored value or redeemable benefit, as opposed to e-tickets which grant admission to an event.
Key differences:
| E-Ticket | Voucher | |
|---|---|---|
| Purpose | Event admission | Stored value or physical benefit |
| Value | Price = admission | Nominal value (e.g. 100 EUR) can differ from selling price (e.g. 80 EUR) |
| Usage | Check-in at event | Digital (online checkout) or Redeemable (scanned at event) |
| Split usage | No | Yes (Digital vouchers can be used partially across multiple orders) |
Two types of vouchers:
- Digital — Used online at checkout to reduce the total. Can be split across multiple purchases.
- Redeemable — Scanned physically at the event for goods or services (e.g., drinks, food, experiences).
Both types support multiple pricing periods, stock management, and member card discounts.
Aceeași categorie
How do I scan and redeem vouchers at my event?
Redeemable vouchers can be scanned at the event using the same check-in scanner used for e-tickets: Open the scanning app or scanner page. Scan the QR code on the customer voucher. The system will ...
How do voucher prices and stock work?
Voucher pricing works the same as e-ticket pricing: Multiple price periods — create different prices with start/end dates (e.g., early bird pricing). Stock per price — each price period can have it...
What are bundles and how do they work?
Bundles (also called packs) let you combine multiple products — tickets and vouchers — into a single package that customers buy at a discounted price. How it works: You select existing ticket and v...
How do I create a bundle?
Creating a bundle is simple and takes just a few steps: Prerequisites: You need at least one ticket or voucher product already created for your event. Your business must have a signed Framework con...